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In the pantheon of great movie villains, Louise Fletcher’s Nurse Mildred Ratched is up there with Leatherface and Emperor Palpatine. As Jack Nicholson’s nemesis in One Flew Over the Cuckoo’s Nest, she embodies the kind of emotionless, unsympathetic authority figure we’ve all been frustrated by at the passport office or Inland Revenue, only with the power to withhold your meds or have you lobotomised. She’s the banality of evil personified, a figure who grinds away your resistance, politely crushes your humanity in the system’s vice



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